Deploy, troubleshoot, and maintain
1530 Swift’s on-site technicians can easily handle your data center tasks, saving you time and resources. Our specialists can perform a wide range of services ranging from basic troubleshooting to full equipment replacement. These services are available around the clock, allowing us to swiftly respond to your infrastructure needs.
24/7 coverage
We have a full technical staff on site 24 hours a day, 365 days a year. We are not 8 to 5 like other facilities.
Expert technicians
Our virtual hands services are performed by dedicated professionals, extending your workforce and carrying out task proficiently and quickly.
Cost-effective rate
Many remote hands functions are available at no cost. For more advanced requirements, we charge $100 per hour billed in 15 minute increments.
Our support tasks include:
- Equipment light checks
- Equipment reboots and resets
- Cable installation and replacement
- Asset tagging
- Rack and stack services
- Equipment installation
- External or caddy drive swap
- Trash removal
- Visual inspections
- Lock resets
- Tape swaps
- Equipment transportation within the data center
- Inventory auditing
Our paid tasks include:
- Server component replacement or additions
- Troubleshooting and Diagnostics
- Shipping and Packaging
- Basic Router and Switch Configuration
- Equipment Removal
Customer portal
Our Customer Portal allows you to submit orders for remote hands, manage your ABAC, and access your Asset Manager.
- Attribute-Based Access Control (ABAC) — Manage permissions to your environment’s data and equipment by granting users appropriate levels of access.
- Online Ordering for Remote Hands — Minimize your onsite visits to the data center by allowing our trained specialists to assist you with troubleshooting, maintenance, and more.
- Asset Manager — Track inventory and manage your assets, anywhere at any time.